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| Our goal is to provide customers with quality guitar work. Whether it is doing simple repairs such as restringing, or more complicated repairs that require more experience as in adjusting necks or setting a guitar's intonation, our goal is to make the instrument easier to play and a more enoyable experience for our customers. |
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A new repair procedure we call "quick fix" is now available for customers who need simple repairs such as a string replaced, or a neck adjustment tweeked, and similar repairs. Our goal is to turn this type of repair around quickly, yet have the time to fit it onto our bench between other guitar repairs and not have to "rush" the repair, potentially causing other issues. To keep the cost down, and keep our repair area manageable (we only have one bench for guitar repair), the repair must meet the following criteria.
A. A very simple repair with little chance for complications-eligibility to be determined by guitar tech only.
B. Must be dropped off and picked up according to schedule. This saves our staff time in calling the customers to notify the repair is completed. This also keeps our repair bench and storage area manageable. Failure to pick up according to schedule will result in a minimum bench charge of $20.00 instead of the normal "free" for guitars that the customer purhcased at PMC, or the normal $10.00 fee for customers who did not purhcase the instrument at PMC.
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QUICK FIX-(eligibility established by the staff). Easy repairs (replace a string, tweak the neck, tune it up, etc.)-In the store by 2:00 p.m. on a weekday, pick up same day between 6:00 and 7:30. After 2:00 p.m. on a weekday, or on a Saturday-pick it up the following weekday between 6:00 and 7:30. Guitar purchased here-free labor--guitar purchased elsewhere-$10.00 plus parts |
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